Remote Customer Service Specialist – Impact & Growth

Teleperformance; United States; Remote; USD 32,000 - 52,000; Full time

Job summary

Teleperformance is a leading provider of customer experience management offering omnichannel support to global clients. The company emphasizes employee value and work-life balance, with flexible on-site and work-at-home programs.

The role involves general customer service across multiple sub-families, including remote support via phone, chat, or text, with emphasis on resolving routine issues in a supportive, customer-focused environment.

Qualifications

• Basic knowledge of job procedures and tools obtained through work experience.

Responsibilities

• Provide post-sale customer service and support via phone, chat, or text.
• Handle high-volume, low-complexity inquiries in a call-center setting.

Job description

Teleperformance is a leading provider of customer experience management offering omnichannel support to global clients. The company emphasizes employee value and work-life balance, with flexible on-site and work-at-home programs.

The role involves general customer service across multiple sub-families, including remote support via phone, chat, or text, with emphasis on resolving routine issues in a supportive, customer-focused environment.