Remote Customer Service & Scheduling Specialist

Inside Out Hiring; San Juan (PR); On-site; USD 13,638 - 19,424; Full time

Job summary

Inside Out Hiring is seeking a Customer Service Representative to handle inbound calls in a remote setting. You will represent clients and book appointments while maintaining professionalism and accuracy.

The ideal candidate should have BPO experience and strong multitasking skills. Flexible shifts are available and training will be provided. Join our dynamic team and help clients succeed by providing excellent service.

Qualifications

• Ideal candidate has BPO experience and strong multitasking skills.
• Confident communication with customers and US-based clients is essential.
• Experience working from home is preferred but training will be provided.

Responsibilities

• Answer inbound calls from prospective customers professionally.
• Take detailed notes during calls and send summaries immediately.
• Book appointments accurately in client’s CRM.

Skills

BPO experience

Multi-tasking ability

Confident communication

Attention to detail

Job description

Inside Out Hiring is seeking a Customer Service Representative to handle inbound calls in a remote setting. You will represent clients and book appointments while maintaining professionalism and accuracy.

The ideal candidate should have BPO experience and strong multitasking skills. Flexible shifts are available and training will be provided. Join our dynamic team and help clients succeed by providing excellent service.