Remote Customer Care & Scheduling Specialist

Next Stops travel; Austin (TX); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Performance-based compensation

Ongoing training

Flexible scheduling

Job summary

Next Stop Travel is seeking a dependable Customer Service Representative to assist with client support and coordination tasks. This remote position requires organizing service arrangements and ensuring a smooth planning process.

The ideal candidate should have experience in customer service and strong organizational abilities. Performance-based compensation and ongoing training are provided to support staff.

Qualifications

• Previous experience in customer service or administrative support is preferred.
• Comfortable using online tools and digital platforms.

Responsibilities

• Act as the main point of contact for client inquiries.
• Organize schedules and develop structured service plans.
• Manage and confirm reservations with third-party providers.
• Provide timely follow-up and maintain clear communication.

Skills

Strong communication

Organizational abilities

Ability to work independently

Detail-oriented

Job description

Next Stop Travel is seeking a dependable Customer Service Representative to assist with client support and coordination tasks. This remote position requires organizing service arrangements and ensuring a smooth planning process.

The ideal candidate should have experience in customer service and strong organizational abilities. Performance-based compensation and ongoing training are provided to support staff.