Remote Customer Service & Sales Specialist

TSI - Transworld Systems; United States; Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

Remote work

Paid training

Team environment

Growth opportunity

Benefits package

Job summary

TSI-CXBPO is seeking a Remote Customer Service Representative to join our growing team from a home office in the United States. The role focuses on assisting customers, discussing additional products, and guiding account inquiries with a customer-first approach.

Training is provided, with a Monday–Friday schedule during the paid training period. The position offers a comprehensive benefits package and opportunities for growth within the TSI family of companies.

Qualifications

• One to two years’ experience in a call center environment is preferred.
• Detail oriented with ability to communicate with outside parties.
• Effective call handling skills and high levels of professionalism required.

Responsibilities

• Proactively discuss and recommend additional products and services to customers during qualified calls.
• Assist customers with inquiries/concerns.
• Ensure all account information is documented and inputted into the client system.
• Provide explanations of account status to customers.
• Adhere to State and Federal regulations pertaining to duties.
• Assist customers with delinquent accounts per state guidelines.
• Discuss additional product and service offerings on qualified calls.

Skills

Call center experience

Detail oriented

Effective communication

Attendance

Education

High School graduate

Tools

Microsoft applications

Job description

TSI-CXBPO is seeking a Remote Customer Service Representative to join our growing team from a home office in the United States. The role focuses on assisting customers, discussing additional products, and guiding account inquiries with a customer-first approach.

Training is provided, with a Monday–Friday schedule during the paid training period. The position offers a comprehensive benefits package and opportunities for growth within the TSI family of companies.