Remote Customer Service/Sales Representative

Agent Alliance; Town of Hamburg (NY); Remote; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical coverage (BlueCross BlueShield

Dental, Vision, Hearing insurance

Stock options

Bonuses based on performance

Paid training

Work from home

Job summary

Agent Alliance is seeking a remote benefits advisor to connect with individuals seeking supplemental coverage and help them tailor plans that fit their families' needs. You will schedule Zoom consultations, explain options, and build ongoing client relationships remotely.

The role emphasizes proactive outreach, strong communication, and the ability to manage plans and paperwork efficiently while earning performance-based bonuses and enjoying flexible, work-from-home arrangements.

Qualifications

• Excellent communication and interpersonal skills.
• Self-driven with an entrepreneurial mindset.
• Able to schedule and conduct virtual meetings.

Responsibilities

• Reach out to individuals who have requested more information on the benefits we offer.
• Schedule Zoom meetings with these members.
• Customize new benefit plans and adjust existing plans to fit the current needs of each client.
• Establish and maintain relationships with existing and new clients.
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments.
• Provide attentive customer service and any necessary administrative support in response to members' needs.
• Respond to and resolve client questions and concerns regarding their benefits.
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule.

Skills

Communication skills

Ambitious

Motivated

Organized

Job description

Our representatives meet remotely with individuals who have signed up for supplemental benefits that protect their families beyond what their employer covers. They consult with families, explain available options, and help them choose the plan that best fits their needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.

Job Requirements

• Reach out to individuals who have requested more information on the benefits we offer
• Schedule Zoom meetings with these members
• Customize new benefit plans and adjust existing plans to fit the current needs of each client
• Establish and maintain relationships with existing and new clients
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
• Provide attentive customer service and any necessary administrative support in response to members' needs
• Respond to and resolve client questions and concerns regarding their benefits
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule

Benefits

• Medical (BlueCross BlueShield)
• Dental, Vision, and Hearing insurance
• Company stock options offered
• Performance-based bonuses
• Comprehensive paid training program
• Flexible work schedule with the ability to work from home
• Weekly Wins, Uncapped Growth: Drive your own income with a market-leading, 100% commission structure paid out every single week. New team members average $65,000 to $70,000 in their first year, with top performers earning significantly more.