Remote Customer Service/Sales Representative

Agent Alliance Inc.; Lancaster (Lancaster County); Remote; USD 55,000 - 61,000; Full time

Benefits offered by this job

Medical insurance (BCBS)

Dental, Vision, Hearing insurance

Stock options

Bonuses

Paid training

Remote work

Weekly pay

Job summary

Agent Alliance Inc. is seeking remote benefits representatives to contact individuals, schedule Zoom meetings, customize plans, and manage client relationships. You will handle reviews, address claims, and provide responsive service while keeping documentation up to date.

This role offers a 100% commission structure with weekly payouts. New teammates typically earn $65,000–$70,000 in their first year, with top performers earning substantially more.

Qualifications

• Reach out to individuals who requested more information on the benefits we offer.
• Schedule Zoom meetings with these members.
• Customize new benefit plans and adjust existing plans to fit current needs of each client.
• Establish and maintain relationships with existing and new clients.
• Perform benefit reviews for existing clients and help with claims or adjustments.
• Provide attentive customer service and administrative support in response to members' needs.
• Respond to and resolve client questions and concerns regarding their benefits.
• Ensure that all documentation is accurate and complete, and perform updates on schedule.

Responsibilities

• Reach out to individuals who requested more information on the benefits we offer.
• Schedule Zoom meetings with these members.
• Customize new benefit plans and adjust existing plans to fit the current needs of each client.
• Establish and maintain relationships with existing and new clients.
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments.
• Provide attentive customer service and any necessary administrative support in response to members' needs.
• Respond to and resolve client questions and concerns regarding their benefits.
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule.

Skills

Communication

Prospecting

Scheduling meetings

Relationship building

Customer service

Administrative support

Tools

Zoom

Job description

Our representatives meet remotely with individuals who have signed up for supplemental benefits that protect their families beyond their employer's coverage. They consult with families, explain available options, and help them choose the plan that best fits their needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.

Job Requirements:

• Reach out to individuals who have requested more information on the benefits we offer
• Schedule Zoom meetings with these members
• Customize new benefit plans and adjust existing plans to fit the current needs of each client
• Establish and maintain relationships with existing and new clients
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
• Provide attentive customer service and any necessary administrative support in response to members' needs
• Respond to and resolve client questions and concerns regarding their benefits
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule

Benefits:

• Medical (BlueCross BlueShield)
• Dental, Vision, and Hearing insurance
• Company stock options offered
• Performance-based bonuses
• Comprehensive paid training program
• Flexible work schedule with the ability to work from home
• Drive your own income with a market-leading, 100% commission structure paid out every single week. New team members average $65,000 to $70,000 in their first year, with top performers earning significantly more.