Remote Customer Service/Sales Representative

Agent Alliance; Lancaster (Lancaster County); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental insurance

Vision insurance

Hearing insurance

Stock options

Bonuses

Training program

Remote work

Weekly commissions

Job summary

Agent Alliance is seeking energetic representatives to engage individuals who signed up for supplemental benefits. You will meet remotely, explain options, and help clients choose plans that fit their needs.

Strong communicators who are ambitious, motivated, and organized will thrive. You will schedule Zoom meetings, customize benefit plans, maintain client relationships, handle benefit reviews and inquiries, and keep documentation accurate.

Qualifications

• Proactive outreach to individuals requesting information on benefits.
• Schedule Zoom meetings with members.
• Customize plans to fit each client's needs.
• Establish and maintain relationships with new and existing clients.
• Perform benefit reviews for existing clients and assist with claims.
• Provide attentive customer service and administrative support.

Responsibilities

• Reach out to individuals who requested more information on benefits.
• Schedule Zoom meetings with members.
• Customize new benefit plans and adjust existing plans to fit the current needs of each client.
• Establish and maintain relationships with existing and new clients.
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments.
• Provide attentive customer service and any necessary administrative support in response to members' needs.
• Respond to and resolve client questions and concerns regarding their benefits.
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule.

Job description

Our representatives meet remotely with individuals who have signed up for supplemental benefits that protect their families beyond their employer's coverage. They consult with families, explain available options, and help them choose the plan that best fits their needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.

Job Requirements

• Reach out to individuals who have requested more information on the benefits we offer
• Schedule Zoom meetings with these members
• Customize new benefit plans and adjust existing plans to fit the current needs of each client
• Establish and maintain relationships with existing and new clients
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
• Provide attentive customer service and any necessary administrative support in response to members' needs
• Respond to and resolve client questions and concerns regarding their benefits
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule

Benefits

• Medical (BlueCross BlueShield)
• Dental, Vision, and Hearing insurance
• Company stock options offered
• Performance-based bonuses
• Comprehensive paid training program
• Flexible work schedule with the ability to work from home
• Drive your own income with a market-leading, 100% commission structure paid out every single week. New team members average $65,000 to $70,000 in their first year, with top performers earning significantly more.