Remote Benefits Sales Representative | Flexible Schedule

Globe Life AIL - Lisa Russel; Pittsburgh (Allegheny County); Hybrid; USD 40,000 - 90,000; Full time

Benefits offered by this job

100% Remote Work

Flexible Scheduling

Weekly Pay + Bonuses

Qualified Leads Provided – No Cold/C</

Job summary

Globe Life is seeking a Remote Customer Specialist to work with individuals and families through scheduled virtual appointments, helping them understand available life, accidental, and health benefit options.

This role blends customer service, client relations, benefits education, and enrollment support in a virtual environment. Training, mentorship, and licensing guidance are provided to support your professional growth.

Qualifications

• Strong communication and active-listening skills.
• Excellent relationship-building abilities.
• Genuine desire to help others.
• Positive and professional attitude.
• Strong problem-solving skills.
• Self-motivation and personal accountability.
• Organization and effective time management.
• Ability to work independently from home.
• Ability to collaborate within a virtual team.
• Coachability and willingness to continuously improve.

Responsibilities

• Connect with clients through scheduled Zoom and phone appointments.
• Learn about each client's needs and priorities.
• Explain available life, accident, and supplemental health benefit options.
• Answer questions clearly and professionally.
• Help clients understand coverage and make informed decisions.
• Assist with applications and enrollment when appropriate.
• Provide ongoing customer service and policy support.
• Conduct policy reviews and assist with beneficiary updates.
• Maintain accurate client records and follow-up communication.
• Participate in ongoing training, mentorship, and professional development.

Skills

Strong communication

Active listening

Relationship-building

Problem-solving

Self-motivation

Time management

Independence

Team collaboration

Coachability

Zoom

Tools

Zoom

Job description

Remote Benefits Sales Representative | Flexible Schedule

Company: AO | Globe Life
Location: 100% Remote - United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level | Training & Mentorship Provided
Compensation: Performance-Based | Weekly Pay + Bonuses

Build a Flexible Career Helping Working Families

As our organization continues to experience record-breaking growth, we're expanding our fully remote team and seeking motivated, people-focused professionals to join us as Remote Customer Specialists.

If you enjoy helping people, building relationships, and providing exceptional service, this opportunity offers the ability to work from home, create a flexible schedule, develop professionally, and build a long-term career with advancement potential.

No previous insurance experience is required. We provide the training, mentorship, licensing guidance, and ongoing support needed to get started.

100% Work From Home
Flexible Schedule
Weekly Performance-Based Pay + Bonuses
Qualified Leads Provided – No Cold Calling
Comprehensive Training & Mentorship
Leadership & Career Advancement Opportunities

About the Role

As a Remote Customer Specialist, you'll work directly with individuals and families through scheduled virtual appointments, helping them understand available benefits and coverage options.

This position combines customer service, client relations, benefits education, and enrollment support in a completely virtual environment.

What You'll Do

• Connect with clients through scheduled Zoom and phone appointments
• Learn about each client's needs and priorities
• Explain available life, accident, and supplemental health benefit options
• Answer questions clearly and professionally
• Help clients understand coverage and make informed decisions
• Assist with applications and enrollment when appropriate
• Provide ongoing customer service and policy support
• Conduct policy reviews and assist with beneficiary updates
• Maintain accurate client records and follow-up communication
• Participate in ongoing training, mentorship, and professional development

Why This Opportunity Stands Out

Our culture is built around service, accountability, professional growth, and developing people from within.

One principle guides how we approach both our clients and our team:

“Do more for others than you would have them do for you.”

You’ll have the independence of working remotely while still receiving the coaching, resources, and team support needed to grow.

What We Offer

100% Remote Work

Build your career from home without a daily commute. Client meetings, training, coaching, and team collaboration are conducted virtually.

Flexible Scheduling

Organize your work schedule around your personal and professional goals while maintaining the consistency and accountability required for success.

Qualified Leads Provided

Work with individuals who have requested information regarding available benefits.

No traditional cold calling and no purchasing leads.

Weekly Pay + Performance Bonuses

Compensation opportunities include:

• Weekly commission-based pay
• Performance bonuses
• Uncapped earning potential
• Renewal and residual income opportunities
• Leadership compensation opportunities

Compensation is performance-based rather than a guaranteed hourly wage or salary. Individual earnings vary based on production and results.

Training & Mentorship

No prior insurance experience is required.

Receive:

• Comprehensive virtual onboarding
• Licensing guidance
• Product and benefits education
• Customer service training
• One-on-one mentorship
• Weekly coaching and professional development
• Leadership development opportunities

Benefits & Long-Term Opportunities

Qualifying representatives may have access to:

• Health insurance reimbursement
• Company-supported life insurance
• Accidental death benefit coverage
• Renewal and residual income opportunities
• Leadership development programs
• Professional recognition opportunities
• Retirement planning opportunities

Performance Recognition & Incentives

Outstanding performance may qualify team members for:

• International incentive trips
• Leadership conferences
• Recognition events
• Performance contests
• High-value prizes and rewards

What We're Looking For

Successful candidates typically demonstrate:

• Strong communication and active-listening skills
• Excellent relationship-building abilities
• Genuine desire to help others
• Positive and professional attitude
• Strong problem-solving skills
• Self-motivation and personal accountability
• Organization and effective time management
• Ability to work independently from home
• Ability to collaborate within a virtual team
• Coachability and willingness to continuously improve

Experience in customer service, retail, hospitality, healthcare, education, banking, administrative support, call centers, military service, client relations, or sales can be helpful—but is not required.

Minimum Requirements

Applicants must:

• Be at least 18 years old
• Be physically located within the United States
• Be legally authorized to work in the United States
• Have a computer or laptop with webcam and microphone
• Maintain reliable high-speed internet
• Have a quiet, professional workspace
• Be comfortable using Zoom and online technology
• Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance is provided.

Career Advancement

For professionals interested in leadership, AO offers opportunities to advance based on performance, consistency, initiative, and leadership development-not seniority.

Team members may have opportunities to grow into training, mentorship, team leadership, and management roles as they develop.

Virtual Interview Process

Qualified applicants will first complete a brief career overview explaining the opportunity, compensation structure, licensing requirements, training, and advancement potential.

Candidates interested in continuing will then have the opportunity to complete a live Zoom interview with our hiring team.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

- Be at least 18 years of age and legally eligible to work in the United States
- Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
- Complete required training and participate in virtual meetings
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.