Remote - Customer Service Representative – Hotel Reservations

Network Travel Careers; Georgia; Remote; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Flexible remote schedule

Training and access to booking tools

Supportive team culture

Travel discounts and perks

Zusammenfassung

Network Travel Careers is seeking a Customer Service Representative to handle hotel reservations remotely. You will assist clients with booking, updates, and inquiries, delivering friendly, professional service from your home office.

You will communicate via phone, email, and chat, learn the booking tools, and enjoy a flexible remote schedule, AI-assisted screening, and travel discounts. Training is provided, and a supportive team culture awaits.

Qualifikationen

• Strong communication and hospitality skills.
• Professional, detail-oriented, and self-motivated.
• Basic computer proficiency and reliable internet.

Aufgaben

• Help clients choose and book hotel accommodations.
• Provide details on amenities, pricing, and availability.
• Manage reservation changes and maintain accurate records.
• Communicate professionally via phone, email, and messaging.

Kenntnisse

Communication skills

Hospitality

Detail‑oriented

Self-motivated

Jobbeschreibung

Customer Service Representative – Hotel Reservations (Remote)

About The Role

Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.

Key Responsibilities

• Help clients choose and book hotel accommodations
• Provide details on amenities, pricing, and availability
• Manage reservation changes and maintain accurate records
• Communicate professionally via phone, email, and messaging

Qualifications

• Strong communication and hospitality skills
• Professional, detail-oriented, and self-motivated
• Basic computer proficiency and reliable internet
• Customer service or hospitality experience is a plus

What We Offer

• Flexible remote schedule
• Training and access to booking tools
• Supportive team culture
• Income-earning possibilities based on performance
• Travel discounts and perks

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.