Hospitality Customer Service – Hotel Reservations (Remote)

Network Travel Careers; New York (NY); Remote; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Flexible schedule

Training provided

Supportive team

Performance-based income

Travel discounts

Zusammenfassung

Network Travel Careers is seeking a Hospitality Customer Service representative to handle hotel reservations remotely from a home office in the United States. You will assist clients in selecting hotels, answer questions about options, and ensure a smooth booking experience.

You will communicate via phone, email, or messaging, maintain accurate reservation details, and collaborate with the team. A flexible schedule and full training are provided, along with travel discounts and performance-based

Qualifikationen

• Strong communication and customer service skills.
• Professional, detail-oriented, and self-motivated.
• Basic computer skills and reliable internet connection.
• Hospitality or customer service experience is a plus.

Aufgaben

• Assist clients in selecting and booking hotels.
• Share accurate details on amenities, pricing, and availability.
• Manage and update reservation details.
• Communicate promptly and professionally via phone, email, or messaging.

Kenntnisse

Communication

Customer service

Detail oriented

Self-motivated

Basic computer skills

Reliable internet

Hospitality experience

Jobbeschreibung

Hospitality Customer Service - Hotel Reservations (Remote)

Remote (U.S.-Based)

About the Role

Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.

Key Responsibilities

• Assist clients in selecting and booking hotels
• Share accurate details on amenities, pricing, and availability
• Manage and update reservation details
• Communicate promptly and professionally via phone, email, or messaging

Qualifications

• Strong communication and customer service skills
• Professional, detail-oriented, and self-motivated
• Basic computer skills and reliable internet connection
• Hospitality or customer service experience is a plus

What We Offer

• Flexible remote schedule
• Full training and booking system access
• Supportive team environment
• Income-earning possibilities based on performance
• Travel discounts and perks

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.