Customer Service Representative – Hotel Reservations (Remote)

Openkrill; United States; Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible remote schedule

Training and tools provided

Supportive team culture

Travel discounts and perks

Job summary

Openkrill is seeking a Customer Service Representative for Hotel Reservations to work remotely from home. You will assist clients with booking, updating, and managing hotel stays while delivering outstanding service.

Responsibilities include helping customers choose accommodations, sharing pricing and amenity details, processing changes, and maintaining accurate records. Strong communication and hospitality mindset are essential.

Qualifications

• Strong communication and hospitality skills.
• Professional, detail-oriented, and self-motivated.
• Basic computer proficiency and reliable internet.
• Customer service or hospitality experience is a plus.

Responsibilities

• Help clients choose and book hotel accommodations.
• Provide details on amenities, pricing, and availability.
• Manage reservation changes and maintain accurate records.
• Communicate professionally via phone, email, and messaging.

Skills

Communication skills

Hospitality mindset

Detail-oriented

Self-motivated

Tools

Booking software

Job description

Customer Service Representative - Hotel Reservations (Remote)

About the Role:

Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service-all from your home office.

Key Responsibilities:

• Help clients choose and book hotel accommodations
• Provide details on amenities, pricing, and availability
• Manage reservation changes and maintain accurate records
• Communicate professionally via phone, email, and messaging

Qualifications:

• Strong communication and hospitality skills
• Professional, detail-oriented, and self-motivated
• Basic computer proficiency and reliable internet
• Customer service or hospitality experience is a plus

What We Offer:

• Flexible remote schedule
• Training and access to booking tools
• Supportive team culture
• Income-earning possibilities based on performance
• Travel discounts and perks