Remote Customer Service Representative – Hotel Bookings

Network Travel Careers; New York (NY); Remote; USD 30,000 - 42,000; Part time

Benefits offered by this job

Remote work

Training and ongoing support

Travel industry tools and resources

Performance-based earning potential

Travel-related perks and discounts

Job summary

Network Travel Careers is seeking a Remote Customer Service Representative to assist clients with hotel reservations, provide travel information, and deliver excellent service in a fully remote environment.

You will handle inquiries via phone, email, and chat, research hotel options, confirm pricing and availability, and maintain client records. Flexible scheduling supports part-time or full-time hours; training and ongoing support are provided.

Qualifications

• Strong communication and customer service skills.
• Ability to work independently in a remote setting.
• Basic computer proficiency.
• Interest in travel and hospitality.

Responsibilities

• Assist clients with hotel research and booking
• Provide accurate details on pricing, availability, and amenities
• Respond to client inquiries via phone, email, and chat
• Maintain organized client records
• Participate in virtual training and team meetings

Skills

Communication skills

Customer service

Remote work

Independent work

Basic computer skills

Travel interest

Job description

Job Title: Remote Customer Service Representative - Hotel Bookings

Location: Remote | United States

Schedule: Flexible (Part-Time or Full-Time)

About The Role

We are seeking motivated individuals to join our growing travel support team. In this role, you will assist clients with hotel reservations, provide travel-related information, and deliver excellent customer service in a fully remote environment.

Responsibilities

• Assist clients with hotel research and booking
• Provide accurate details on pricing, availability, and amenities
• Respond to client inquiries via phone, email, and chat
• Maintain organized client records
• Participate in virtual training and team meetings

Qualifications

• Strong communication and customer service skills
• Ability to work independently in a remote setting
• Basic computer proficiency
• Interest in travel and hospitality

What We Offer

• Remote work with flexible scheduling
• Training and ongoing support
• Access to travel industry tools and resources
• Performance-based earning potential
• Travel-related perks and discounts

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.