Remote | Customer Service Representative -Hotel Reservations | Entry Level

OpenKrill; United States; À distance; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Flexible remote schedule

Training and access to booking tools

Supportive team culture

Income earning possibilities based on绩

Travel discounts and perks

Résumé du poste

OpenKrill is seeking a Remote Customer Service Representative to assist clients with booking, updating, and managing hotel reservations from their home office. This role emphasizes friendly, responsive support and attention to detail.

You will handle inquiries via phone, email, and messaging, provide details on amenities, pricing, and availability, and help customers navigate changes while maintaining accurate records. A positive, professional demeanor is essential.

Qualifications

• Excellent written and verbal communication skills.
• Customer service or hospitality experience is a plus.
• Detail-oriented with strong organizational skills.
• Comfort with computers and reliable internet access.

Responsabilités

• Help clients choose and book hotel accommodations.
• Provide details on amenities, pricing, and availability.
• Manage reservation changes and maintain accurate records.
• Communicate professionally via phone, email, and messaging.

Connaissances

Strong communication

Hospitality skills

Detail-oriented

Self-motivated

Basic computer proficiency

Outils

Booking tools

Description du poste

Customer Service Representative - Hotel Reservations (Remote)

About the Role:

Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service-all from your home office.

Key Responsibilities:

• Help clients choose and book hotel accommodations
• Provide details on amenities, pricing, and availability
• Manage reservation changes and maintain accurate records
• Communicate professionally via phone, email, and messaging

Qualifications:

• Strong communication and hospitality skills
• Professional, detail-oriented, and self-motivated
• Basic computer proficiency and reliable internet
• Customer service or hospitality experience is a plus

What We Offer:

• Flexible remote schedule
• Training and access to booking tools
• Supportive team culture
• Income-earning possibilities based on performance
• Travel discounts and perks