Hospitality Customer Service – Hotel Reservations (Remote)

Network Travel Careers; Georgia; Remote; USD 21.000 - 34.000; Vollzeit

Benefits dieser Stelle

Flexible remote schedule

Full training and booking systemAccess

Supportive team environment

Income-earning possibilities based on绩

Zusammenfassung

Network Travel Careers is seeking a friendly remote agent to assist clients with booking and managing hotel reservations from a home office. You will guide options, explain amenities and pricing, and ensure a smooth reservation process.

Join a supportive team with a flexible remote schedule, full training, and access to our booking system. Travel discounts and performance-based earnings offer a rewarding opportunity for customer-focused professionals.

Qualifikationen

• Excellent communication and customer service skills.
• Detail-oriented, self-motivated and reliable.
• Basic computer skills and reliable internet connection.
• Hospitality or customer service experience is a plus.

Aufgaben

• Assist clients in selecting and booking hotels.
• Share accurate details on amenities, pricing, and availability.
• Manage and update reservation details.
• Communicate promptly and professionally via phone, email, or messaging.

Kenntnisse

Communication

Customer service

Attention to detail

Self-motivation

Tools

Booking system

Internet access

Jobbeschreibung

About The Role

Join our team and assist clients with booking and managing hotel reservations. You'll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process - all from your home office.

Remote (U.S.-Based)

Join our team and assist clients with booking and managing hotel reservations. You'll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process - all from your home office.

Key Responsibilities

• Assist clients in selecting and booking hotels
• Share accurate details on amenities, pricing, and availability
• Manage and update reservation details
• Communicate promptly and professionally via phone, email, or messaging

Qualifications

• Strong communication and customer service skills
• Professional, detail-oriented, and self-motivated
• Basic computer skills and reliable internet connection
• Hospitality or customer service experience is a plus

What We Offer

• Flexible remote schedule
• Full training and booking system access
• Supportive team environment
• Income-earning possibilities based on performance
• Travel discounts and perks

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.