Remote Customer Service Rep with Growth

MiCo2 Group; Spartanburg (SC); Remote; USD 17,000 - 21,000; Full time

Benefits offered by this job

Remote work from home

Flexible scheduling

Advancement opportunities

Job summary

MiCo2 Group in Spartanburg, SC is seeking a Remote Customer Service Representative to support national brands from your home office. You will answer and resolve inbound and outbound calls, document outcomes, and follow up to ensure issues are resolved while upholding service excellence.

This 100% remote role offers flexible scheduling (including part-time and evenings) with starting pay of $12–$15 per hour and potential performance bonuses; a clear advancement path is available based on

Qualifications

• High school diploma or GED is required.
• Excellent phone and typing skills.
• Comfortable navigating multiple software systems.
• Dedicated home workspace with stable internet.
• Windows 11 PC with 8 GB RAM (16 GB preferred).
• USB headset with wired internet to start.

Responsibilities

• Answer and resolve inbound/outbound customer service calls.
• Deliver exceptional service with every interaction.
• Document customer information and call outcomes.
• Follow up to ensure resolution.
• Meet key performance benchmarks.

Skills

Phone & typing skills

Software navigation

Home workspace setup

Stable internet connection

Windows 11 requirement

USB headset to start

Education

High school diploma or GED

Job description

MiCo2 Group in Spartanburg, SC is seeking a Remote Customer Service Representative to support national brands from your home office. You will answer and resolve inbound and outbound calls, document outcomes, and follow up to ensure issues are resolved while upholding service excellence.

This 100% remote role offers flexible scheduling (including part-time and evenings) with starting pay of $12–$15 per hour and potential performance bonuses; a clear advancement path is available based on