Remote Customer Service Specialist - Growth & Benefits

MCI; Idaho; Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Paid training

Career growth opportunities

Flexible shifts

Job summary

MCI, a leading tech-enabled business services company, seeks a Remote Call Center Customer Service Representative to deliver outstanding support from home. Your responsibilities include handling customer inquiries, providing product information, and resolving issues while maintaining records of interactions.

Qualified candidates must have a high school diploma, interpersonal skills, and the ability to manage time effectively. This role offers competitive compensation, paid time off, and comprehensive health benefits after 60 days of employment.

Qualifications

• Must be 18 years or older.
• Previous experience in customer service or a call center environment.
• High-speed internet and a distraction-free home office setup.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Provide accurate information about products, services, and policies.
• Troubleshoot and resolve customer complaints.

Skills

Strong interpersonal skills

Problem-solving skills

Ability to work independently

Comfortable using multiple software systems

Education

High school Diploma/GED

Job description

MCI, a leading tech-enabled business services company, seeks a Remote Call Center Customer Service Representative to deliver outstanding support from home. Your responsibilities include handling customer inquiries, providing product information, and resolving issues while maintaining records of interactions.

Qualified candidates must have a high school diploma, interpersonal skills, and the ability to manage time effectively. This role offers competitive compensation, paid time off, and comprehensive health benefits after 60 days of employment.