Remote Customer Service Pro - Paid Training

Paycom - ATS; Lexington (SC); Remote; USD 40,116,000 - 54,663,000; Full time

Job summary

ACC Premiere is seeking a Remote Customer Service Representative to handle inquiries across phone, email, live chat, and social channels while maintaining accurate records and knowledge of our product range. You will work from a dedicated home office and complete structured training on our client's products, CRM, and ACD tools.

Ideal candidates have at least two years in customer service, strong communication skills, and a professional demeanor.

Qualifications

• Minimum of 2 years customer service experience in a call center.
• Experience supporting brand products and services.
• Strong written and verbal communication skills.

Responsibilities

• Handle customer inquiries and complaints.
• Document and update customer records based on interactions.
• Maintain a knowledge base of evolving products and services.
• Handle numerous inquiries promptly, accurately, and efficiently.

Skills

Customer service

Call center

Data entry

Problem-solving

Written and verbal communication

Education

High School diploma

Tools

CRM

ACD Tools

Job description

ACC Premiere is seeking a Remote Customer Service Representative to handle inquiries across phone, email, live chat, and social channels while maintaining accurate records and knowledge of our product range. You will work from a dedicated home office and complete structured training on our client's products, CRM, and ACD tools.

Ideal candidates have at least two years in customer service, strong communication skills, and a professional demeanor.