Remote Customer Support Agent

ACC Premiere, LLC.; United States; Remote; USD 13,000 - 19,000; Full time

Benefits offered by this job

Equipment Provided

Paid Training

Job summary

American Customer Care/ Premiere Response is seeking a Remote Customer Service Representative. This entry-level role handles customer inquiries via phone, social media, live chat, and email from a home office.

The position emphasizes excellent communication, brand product support, and problem-solving to improve retention. Training is provided, with a focus on CRM/ACD tools and remote operations across U.S. brands.

Qualifications

• Minimum of 2 years customer service experience in a call center environment.
• Experience supporting brand products and services.
• Excellent written and verbal communication skills.

Responsibilities

• Handle customer inquiries and complaints.
• Document and update customer records based on interactions.
• Maintain a knowledge base of the evolving products and services.
• Increase customer retention by implementing creative problem-solving skills.
• Handle numerous customer inquiries promptly, accurately, and efficiently.

Skills

Customer service

Brand support

Communication

Troubleshooting

Education

HS diploma

College preferred

Tools

CRM

ACD Tools

Job description

American Customer Care/ Premiere Response is seeking a Remote Customer Service Representative. This entry-level role handles customer inquiries via phone, social media, live chat, and email from a home office.

The position emphasizes excellent communication, brand product support, and problem-solving to improve retention. Training is provided, with a focus on CRM/ACD tools and remote operations across U.S. brands.