Remote CSR: Training, Growth & Perks

teletech; Greenwood Village (CO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Performance bonus

Benefits package

Job summary

TTEC is hiring a Customer Service Representative to help customers via voice, chat or email and to deliver exceptional service. You will be trained to become a subject matter expert and supported by a caring team in a dynamic, family-friendly environment.

Expect opportunities for growth, competitive compensation, a performance bonus program and a comprehensive benefits package as you assist customers and resolve issues.

Qualifications

• 6 months or more of customer services experience.
• Recognize, apply and explain your product or service knowledge.
• Computer savviness and strong communication skills.
• High school diploma or equivalent required.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Product knowledge

Computer literacy

Communication skills

Education

High school diploma or equivalent

Job description

TTEC is hiring a Customer Service Representative to help customers via voice, chat or email and to deliver exceptional service. You will be trained to become a subject matter expert and supported by a caring team in a dynamic, family-friendly environment.

Expect opportunities for growth, competitive compensation, a performance bonus program and a comprehensive benefits package as you assist customers and resolve issues.