Remote Customer Service & Dispatch Scheduler

Mr. Handyman of Snohomish County; Bothell (WA); Hybrid; USD 22,041 - 24,796; Full time

Benefits offered by this job

Earned Paid Time Off

Paid Holidays

Option to work from home 95% of the time

Job summary

A local home improvement service provider in Bothell, WA, is seeking a skilled Customer Service Representative to manage customer interactions and schedule jobs. The ideal candidate will have at least 5 years of customer service experience, including phone sales, and possess strong organizational and communication skills. Responsibilities include converting inquiries to appointments and coordinating field technician schedules. This role offers a competitive compensation of $16-$18 DOE along with the potential for remote work and earning Paid Time Off.

Qualifications

• Minimum of 5 years of customer service experience.
• 2 years phone sales experience.
• Computer proficiency with Windows apps.
• Ability to type while talking to customers, minimum of 50 WPM.

Responsibilities

• Convert incoming inquiries to appointments.
• Manage and optimize field technician schedules.
• Assist existing and potential new customers.

Skills

Customer service experience

Phone sales experience

Organizational skills

Communication skills

Job description

A local home improvement service provider in Bothell, WA, is seeking a skilled Customer Service Representative to manage customer interactions and schedule jobs. The ideal candidate will have at least 5 years of customer service experience, including phone sales, and possess strong organizational and communication skills. Responsibilities include converting inquiries to appointments and coordinating field technician schedules. This role offers a competitive compensation of $16-$18 DOE along with the potential for remote work and earning Paid Time Off.