Remote Customer Relations Specialist

Placements24; Riverton (UT); Remote; USD 35,000 - 52,000; Full time

Job summary

Placements24 is seeking a Customer Relations Associate to join a remote team focused on delivering outstanding service to clients within Upington, Northern Cape. This role emphasizes proactive communication, issue resolution, and high customer satisfaction in a remote-first environment.

The ideal candidate will be self-motivated, patient, and skilled at navigating customer concerns with clear, empathetic support across multiple channels.

Responsibilities

• Handle inbound customer inquiries and concerns via phone, email, and chat channels.
• Provide accurate and comprehensive information regarding products, services, and

Job description

Placements24 is seeking a Customer Relations Associate to join a remote team focused on delivering outstanding service to clients within Upington, Northern Cape. This role emphasizes proactive communication, issue resolution, and high customer satisfaction in a remote-first environment.

The ideal candidate will be self-motivated, patient, and skilled at navigating customer concerns with clear, empathetic support across multiple channels.