Remote Customer Programs Analyst

Celestica; Las Vegas (NV); On-site; USD 61,000 - 81,000; Full time

Job summary

Celestica in Las Vegas is hiring for a customer support role that requires the ability to interface effectively with customers and resolve issues that may affect product delivery. Responsibilities include monitoring customer orders, preparing performance reports, and working collaboratively with internal teams.

This position demands strong skills in customer contact, negotiation, and database management. Candidates should have a bachelor's degree and 2 to 4 years of relevant experience. The role is remote, with a salary range of $61K-81K and a comprehensive benefits package.

Qualifications

• Two to four years of relevant experience.
• Ability to manage multiple, detailed projects under tight deadlines.
• Ability to communicate effectively with diverse customers.

Responsibilities

• Acts as an interface between customers and the team.
• Monitors status of customer orders and resolves issues.
• Prepares and analyzes performance reports.

Skills

Excellent customer contact skills

Negotiation skills

Problem resolution skills

Database management skills

Knowledge of manufacturing processes

Presentation skills

Computer skills (Excel, Access, Word, PowerPoint)

Education

Bachelor's degree in related field

Job description

Celestica in Las Vegas is hiring for a customer support role that requires the ability to interface effectively with customers and resolve issues that may affect product delivery. Responsibilities include monitoring customer orders, preparing performance reports, and working collaboratively with internal teams.

This position demands strong skills in customer contact, negotiation, and database management. Candidates should have a bachelor's degree and 2 to 4 years of relevant experience. The role is remote, with a salary range of $61K-81K and a comprehensive benefits package.