Remote Customer Programs Analyst – Delivery & Data

Celestica; Las Vegas (NV); On-site; USD 61,000 - 81,000; Full time

Job summary

Celestica is looking for a remote candidate responsible for managing customer orders and resolving potential issues affecting product delivery. You will collaborate with internal and external teams, analyze data, generate reports and ensure customer satisfaction.

A Bachelor's degree in a related field and 2-4 years of relevant experience are required. Candidates will benefit from Celestica's commitment to innovation and operational excellence.

Qualifications

• Two to four years of relevant experience in a customer service role.
• Ability to manage multiple detailed projects under tight deadlines.
• Knowledge of manufacturing processes and customer contracts.

Responsibilities

• Serve as an interface between internal teams and customers.
• Identify and resolve issues affecting product delivery.
• Develop and maintain performance reports for internal teams.

Skills

Customer contact skills

Problem resolution skills

Negotiation skills

Database management skills

Presentation skills

Education

Bachelor's degree in related field

Tools

Access

Excel

Word

PowerPoint

Job description

Celestica is looking for a remote candidate responsible for managing customer orders and resolving potential issues affecting product delivery. You will collaborate with internal and external teams, analyze data, generate reports and ensure customer satisfaction.

A Bachelor's degree in a related field and 2-4 years of relevant experience are required. Candidates will benefit from Celestica's commitment to innovation and operational excellence.