Growth-Minded Remote Live Chat Agent

TEEMA Solutions Group; Las Vegas (NV); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Flexible remote work

Competitive base salary

Job summary

A leading customer support provider is seeking a Remote Customer Support Specialist in Las Vegas, NV. The role focuses on delivering excellent service through live chat and telecommunication, meeting performance targets, and engaging with customers to resolve issues. Candidates should have strong communication skills and experience in customer service. The company promotes professional development and provides a competitive salary based on performance.

Qualifications

• Proven experience in live chat or telecommunication support roles.
• Willingness to participate in ongoing training and professional development.
• Experience using CRM tools for tracking customer interactions.

Responsibilities

• Provide timely and effective support via live chat and telecommunication.
• Meet and exceed performance targets and KPIs.
• Document customer interactions and feedback for continuous improvement.

Skills

Strong communication skills

Customer service experience

CRM tool proficiency

Ability to handle escalated issues

Adaptability in communication style

Tools

CRM tools

Job description

A leading customer support provider is seeking a Remote Customer Support Specialist in Las Vegas, NV. The role focuses on delivering excellent service through live chat and telecommunication, meeting performance targets, and engaging with customers to resolve issues. Candidates should have strong communication skills and experience in customer service. The company promotes professional development and provides a competitive salary based on performance.