Remote Customer Operations Specialist

Maritz; Fenton (MO); Remote; USD 32,000 - 45,000; Full time

Job summary

Maritz is seeking a temporary Customer Service Associate to handle inbound calls, update orders in our systems, and provide essential back-end support. The role offers a Monday–Friday schedule (8:00 AM–4:30 PM CST) with remote work capacity across listed states.

Start dates are in November 2026, with the assignment extended through February 2027. You will engage with participants, navigate multiple screens, and apply strong written and verbal communication to resolve issues and improve customer

Qualifications

• High School Diploma or GED Equivalent.
• 1-2 years of Customer Service Experience (Experience in a call center environment highly preferred).
• Strong computer knowledge and proficiency to quickly navigate between multiple screens in an online environment.
• Excellent communication skills with clear, articulate phone voice.
• Proficient writing and grammar skills.
• Proficient in Microsoft Office Suite.

Responsibilities

• 60% Inbound Calls: Receives incoming calls from participants, handles questions regarding their orders, recommends solutions based on participant issues.
• 20% System Updates: Review and update order information in proprietary system.
• 20% Back-end Support / Training: Assist with back-end support when needed. Attend training sessions regarding new and/or current clients.

Skills

Customer service experience

Call center experience

Clear communication

Written communication

Microsoft Office

Data entry

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Maritz is seeking a temporary Customer Service Associate to handle inbound calls, update orders in our systems, and provide essential back-end support. The role offers a Monday–Friday schedule (8:00 AM–4:30 PM CST) with remote work capacity across listed states.

Start dates are in November 2026, with the assignment extended through February 2027. You will engage with participants, navigate multiple screens, and apply strong written and verbal communication to resolve issues and improve customer