Remote Customer Growth & Referrals Specialist

Egreenservices; Stockton (CA); Remote; USD 73,000 - 112,000; Full time

Job summary

Advanced Medical Systems in Stockton, CA is hiring a Customer Service Representative to drive our customer acquisition strategy. You will treat every lead as an opportunity, route high-potential prospects, and manage post-sale check-ins to turn clients into references.

This mid-level role requires 4 years of Email Support experience, remote work flexibility, and the ability to collaborate with creative, product, and operations teams to maximize attribution and ROI.

Qualifications

• 4 years of email support experience.
• Ability to present to mid-level leadership.
• Willingness to ask clarifying questions before decisions.
• Growth mindset with openness to feedback.

Responsibilities

• Read intent data and route Stockton hot leads first.
• Report on attribution and ROI to inform budget cycle.
• Stitch together a referral program Advanced Medical Systems customers want to share.
• Own the post-sale check-in that turns clients into references.
• Chase down warm referrals before competitors in Stockton get the call.
• Coordinate cross-functional launches with creative, product, and operations.

Skills

Curiosity

Presentation to leadership

Questioning mindset

Growth mindset

Job description

Advanced Medical Systems in Stockton, CA is hiring a Customer Service Representative to drive our customer acquisition strategy. You will treat every lead as an opportunity, route high-potential prospects, and manage post-sale check-ins to turn clients into references.

This mid-level role requires 4 years of Email Support experience, remote work flexibility, and the ability to collaborate with creative, product, and operations teams to maximize attribution and ROI.