Remote Customer Experience Banker & Growth Concierge

The Huntington National Bank; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by proactively identifying financial goals and needs, recommending deposits and other banking products, and processing transactions accurately.

You will educate customers about banking products, pursue opportunities to expand relationships through a disciplined sales process, and refer clients to other bank

Qualifications

• High School Diploma or GED required.
• 1+ year of customer service, military service in an admin role, or a Bachelor’s Degree preferred.
• Banking or financial services experience is a plus.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through a disciplined sales process and referrals from customers and partners.
• Educate and refer customers to other areas of the bank to deepen relationships.
• Adhere to all operational, security, risk and regulatory policies and procedures.
• Demonstrate skills in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Skills

Customer Service

Sales

Banking Knowledge

Communication

Relationship Management

Education

High School Diploma or GED

Bachelor’s Degree

Job description

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by proactively identifying financial goals and needs, recommending deposits and other banking products, and processing transactions accurately.

You will educate customers about banking products, pursue opportunities to expand relationships through a disciplined sales process, and refer clients to other bank