Remote Customer Experience Banker - Financial Concierge

Huntington Bancshares, Inc.; Starkville (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Huntington Bancshares, Inc. in Starkville, MS is seeking a Customer Experience Banker Non NMLS. You act as a Financial Concierge for walk-in customers, helping them reach financial goals by recommending deposits and other services.

You handle transactions accurately and balance daily while delivering exemplary service. The role emphasizes proactive relationship building, referrals, and collaboration across bank areas.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Skills

Customer service

Sales process

Relationship management

Banking knowledge

Education

High School diploma or GED

Bachelor's degree

Job description

Huntington Bancshares, Inc. in Starkville, MS is seeking a Customer Experience Banker Non NMLS. You act as a Financial Concierge for walk-in customers, helping them reach financial goals by recommending deposits and other services.

You handle transactions accurately and balance daily while delivering exemplary service. The role emphasizes proactive relationship building, referrals, and collaboration across bank areas.