Financial Concierge & Relationship Banker

Huntington National Bank; Southaven (MS); Hybrid; USD 34,000 - 52,000; Full time

Job summary

Huntington National Bank in Southaven, MS seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit products and services, while handling transactions and balancing daily duties with exemplary service.

Key duties include resolving customer issues, educating customers on deposit products, and referring customers to other bank areas.

Qualifications

• High School Diploma or GED and at least 1 year of customer service or military service in an admin-like role, or a Bachelor’s Degree.
• Preferred: 1+ year in customer service in banking/financial services; cash handling; comfort with mobile and online banking.

Responsibilities

• Provide excellent customer service and resolve issues for walk-in customers.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Cash handling

Sales skills

Financial products

Education

High School Diploma or GED

Bachelor’s Degree

Job description

Huntington National Bank in Southaven, MS seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit products and services, while handling transactions and balancing daily duties with exemplary service.

Key duties include resolving customer issues, educating customers on deposit products, and referring customers to other bank areas.