Financial Concierge: Customer Experience Banker

Huntington; Mississippi; Hybrid; USD 36,000 - 48,000; Full time

Job summary

Huntington is seeking a Customer Experience Banker Non NMLS in Mantachie, MS to assist walk-in customers with deposits, accounts, and services, while identifying opportunities to grow relationships.

The role emphasizes financial concierge duties, accurate transaction handling, and adherence to banking policies. You will educate customers on products and collaborate with teams to deliver exceptional service, all within a flexible office environment.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service experience or equivalent military/service background.
• 1 year or more in customer service in banking, financial services or goal-driven retail sales.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales

Cash handling

Technology literacy

Education

High School Diploma or GED

Tools

Online Banking

Mobile Banking

Job description

Huntington is seeking a Customer Experience Banker Non NMLS in Mantachie, MS to assist walk-in customers with deposits, accounts, and services, while identifying opportunities to grow relationships.

The role emphasizes financial concierge duties, accurate transaction handling, and adherence to banking policies. You will educate customers on products and collaborate with teams to deliver exceptional service, all within a flexible office environment.