Remote Customer Experience Banker: Grow Relationships

0101 The Huntington National Bank; Olive Branch (MS); Hybrid; USD 38,000 - 46,000; Full time

Job summary

Huntington in Olive Branch, MS is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, handling transactions and delivering outstanding service.

You will proactively identify financial goals, educate customers on deposit products, and grow relationships through referrals while adhering to all risk, security and policy requirements. Flexible in-office/hybrid arrangements may apply.

Qualifications

• High School Diploma or GED; Bachelor's Degree also acceptable.
• 1 year or more in customer service in banking, financial services or goal driven retail sales.
• Cash handling and comfort with technology such as mobile/online banking.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.
• Demonstrate sales, service, relationship management and communication skills.

Skills

Customer service experience

Sales experience

Relationship management

Banking product knowledge

Cash handling

Technology literacy

Education

High School Diploma or GED; Bachelor's Degree acceptable

Tools

Mobile banking apps

Job description

Huntington in Olive Branch, MS is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, handling transactions and delivering outstanding service.

You will proactively identify financial goals, educate customers on deposit products, and grow relationships through referrals while adhering to all risk, security and policy requirements. Flexible in-office/hybrid arrangements may apply.