Customer Experience Banker: Your Financial Concierge

Huntington Bancshares Inc.; Tupelo (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible work arrangement

Job summary

Huntington Bancshares Inc. in Tupelo, MS is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers.

You will retain and grow consumer and business relationships by identifying financial needs, recommending deposits and other banking products, and processing transactions with accuracy and care. This role emphasizes exemplary customer service, proactive outreach, and adherence to bank policies.

Qualifications

• High School Diploma or GED with 1 year of customer service or military service, or a Bachelor's degree.
• Preferred: 1 year+ in banking/financial services or goal-driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking.

Responsibilities

• Provide excellent customer service and resolve issues.
• Promote deposit products and other banking services.
• Grow customer relationships through a disciplined sales process and referrals.
• Adhere to operating, security, risk and regulatory policies and procedures.

Skills

Customer service

Sales

Relationship management

Banking knowledge

Communication

Presentation

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking apps

Online banking

Job description

Huntington Bancshares Inc. in Tupelo, MS is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers.

You will retain and grow consumer and business relationships by identifying financial needs, recommending deposits and other banking products, and processing transactions with accuracy and care. This role emphasizes exemplary customer service, proactive outreach, and adherence to bank policies.