Remote Customer Experience Banker

The Huntington National Bank; United States; On-site; USD 38,000 - 48,000; Full time

Job summary

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them reach financial goals by identifying needs and recommending deposit and other banking products. You will process transactions accurately, balance daily, and deliver exemplary service.

You will grow customer relationships through a disciplined sales process, educate customers on digital banking, and refer clients to other bank areas to deepen

Qualifications

• Minimum 1 year of customer service experience or a Bachelor's degree.
• Experience with consumer deposit products is preferred.
• Cash handling experience is beneficial.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on deposit products and services.
• Grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies and procedures.
• Demonstrate sales, service, and communication skills.
• Perform other duties as assigned.

Skills

Customer service

Sales process

Relationship management

Communication

Presentation

Problem solving

Education

High School Diploma or GED

Bachelor's Degree

Tools

Cash handling

Mobile banking tools

Job description

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them reach financial goals by identifying needs and recommending deposit and other banking products. You will process transactions accurately, balance daily, and deliver exemplary service.

You will grow customer relationships through a disciplined sales process, educate customers on digital banking, and refer clients to other bank areas to deepen