Customer Experience Banker: Financial Concierge

Huntington National Bank; Shreveport (LA); On-site; USD 39,000 - 52,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping clients reach their financial goals by recommending deposits and other banking products.

You will process transactions accurately, balance daily, and deliver exemplary service while proactively growing consumer and business relationships through a disciplined sales process and customer referrals.

Qualifications

• High School Diploma or GED with 1 year of customer service or military service, or a Bachelor's Degree.
• Experience in customer service in banking or financial services is preferred.
• Cash handling and comfort with digital banking tools.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on deposit products and digital banking.
• Grow relationships through sales processes and referrals.
• Adhere to operational and regulatory policies.
• Present and discuss banking products with customers.
• Other duties as assigned.

Skills

Customer service

Cash handling

Tech literacy

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping clients reach their financial goals by recommending deposits and other banking products.

You will process transactions accurately, balance daily, and deliver exemplary service while proactively growing consumer and business relationships through a disciplined sales process and customer referrals.