Remote Customer Experience Agent — Growth & Impact

teletech; Austin (TX); On-site; USD 34,000 - 48,000; Full time

Job summary

TTEC is a leading global company focused on the Human Experience. As a Customer Service Representative you will handle voice, chat or email interactions, delivering helpful, timely solutions and contributing to a positive customer experience.

You’ll join a team that values care, empathy and professional development in a welcoming, inclusive environment. We offer comprehensive training, ongoing coaching and opportunities for career growth within a supportive, family‑friendly culture where

Qualifications

• 6 months or more of customer services experience.
• High school diploma or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer savvy.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

High school diploma or equivalent

Product knowledge

Computer savvy

Education

High school diploma or equivalent

Tools

Computer basics

Job description

TTEC is a leading global company focused on the Human Experience. As a Customer Service Representative you will handle voice, chat or email interactions, delivering helpful, timely solutions and contributing to a positive customer experience.

You’ll join a team that values care, empathy and professional development in a welcoming, inclusive environment. We offer comprehensive training, ongoing coaching and opportunities for career growth within a supportive, family‑friendly culture where