Remote Customer Care Advocate - Growth & Bonus Potential

teletech; Austin (TX); Remote; USD 32,000 - 42,000; Full time

Job summary

TTEC is seeking a Customer Service Representative to help create and deliver amazing customer experiences across voice, chat or email. The role emphasizes a caring, human-centered approach and supports a dynamic, inclusive workplace with diverse brands.

You'll be trained as a subject matter expert and will report to a manager, with opportunities for growth and a supportive team culture in a remote-friendly environment.

Qualifications

• 6 months or more of customer services experience.
• High school diploma or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer savvy.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service experience

Product knowledge

Computer literacy

Education

High school diploma or equivalent

Job description

TTEC is seeking a Customer Service Representative to help create and deliver amazing customer experiences across voice, chat or email. The role emphasizes a caring, human-centered approach and supports a dynamic, inclusive workplace with diverse brands.

You'll be trained as a subject matter expert and will report to a manager, with opportunities for growth and a supportive team culture in a remote-friendly environment.