Remote Customer Support Specialist for Growth & Impact

teletech; Charlotte (NC); Remote; USD 34,000 - 42,000; Full time

Job summary

TTEC in Charlotte, NC is seeking a Customer Service Representative to help create and deliver exceptional experiences across Voice, Chat and Email channels. You’ll contribute to a culture that values humanity and technology while joining a team focused on the customer journey.

In this role you’ll be trained to become a subject matter expert and supported by leadership. The position offers remote work options, competitive compensation, and opportunities for growth within a family-friendly

Qualifications

• At least 6 months of customer service experience.
• High school diploma or equivalent.
• Recognize and explain product or service knowledge.
• Computer savvy.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Job description

TTEC in Charlotte, NC is seeking a Customer Service Representative to help create and deliver exceptional experiences across Voice, Chat and Email channels. You’ll contribute to a culture that values humanity and technology while joining a team focused on the customer journey.

In this role you’ll be trained to become a subject matter expert and supported by leadership. The position offers remote work options, competitive compensation, and opportunities for growth within a family-friendly