Remote Customer Experience Advocate - Equity Eligible

Jerry.ai; Arizona; Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Match

Paid Vacation

Stock Options

Fully Remote

Flexible Schedule

P&C License Paid

Job summary

Jerry.ai is a remote-first insurance tech company building an AI-powered advisor for car and home assets. We hire for speed, warmth, and customer obsession, with a fast-paced, team-oriented culture.

The roles are full-time salaried (US-based) with equity, strong benefits, and flexible schedules. Work from anywhere in the US or join our offices in Palo Alto, NYC, Chicago, or Toronto if you prefer in-person collaboration.

Qualifications

• Experience in customer service, sales, or hospitality is a plus.
• Ability to catch unstated needs and provide proactive help.

Responsibilities

• Take care of customers and anticipate needs across insurances.
• Navigate multiple insurer options to find best fit for clients.
• Process service requests including policy documentation and changes.
• Provide feedback to improve the product and customer experience.
• Past experience in related fields is a plus but not required.

Skills

Customer service

Sales

Hospitality

Job description

Jerry.ai is a remote-first insurance tech company building an AI-powered advisor for car and home assets. We hire for speed, warmth, and customer obsession, with a fast-paced, team-oriented culture.

The roles are full-time salaried (US-based) with equity, strong benefits, and flexible schedules. Work from anywhere in the US or join our offices in Palo Alto, NYC, Chicago, or Toronto if you prefer in-person collaboration.