Remote Customer Care Specialist — Wisconsin

mtminc; United States; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

Life insurance

Disability insurance

401(k) match

FSA/HSA options

Wellness incentives

Paid time off

Job summary

mtminc is seeking a frontline customer care representative for a fully remote role based in Wisconsin. You will handle high-volume calls, assist members and facilities, and navigate systems while maintaining quality service.

The position requires at least 1 year of call center experience and a quiet home workspace. Salary is $18 per hour with a comprehensive benefits package including health, dental, vision, retirement, and paid time off.

Qualifications

• Call center experience required.
• Customer service skills with clear communication.

Responsibilities

• Respond to inbound calls with clear, attentive service.
• Assist members, clients, and facilities with questions and needs.
• Navigate computer systems and enter information while speaking with callers.
• Manage a workload of 60-80 calls per day, with heavier volume on Mondays.

Skills

Call center experience

Customer service skills

Job description

mtminc is seeking a frontline customer care representative for a fully remote role based in Wisconsin. You will handle high-volume calls, assist members and facilities, and navigate systems while maintaining quality service.

The position requires at least 1 year of call center experience and a quiet home workspace. Salary is $18 per hour with a comprehensive benefits package including health, dental, vision, retirement, and paid time off.