Remote Customer Care Specialist (Missouri)

MTM, Inc.; United States; Remote; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

FSA/HSA Savings Plans

Wellness Program

Job summary

MTM Health is hiring a Customer Care Representative to be the frontline voice for our members, clients, and facilities. This remote Missouri position involves handling inbound calls and delivering compassionate, accurate information to improve member experiences.

The role requires strong communication, reliability, and the ability to manage 60–80 calls per day with attention to quality and pace. MTM Health supports growth and ongoing development within a diverse, inclusive environment.

Qualifications

• 1 year of call center experience.
• 6 months customer service experience.
• Basic typing and computer skills.
• High-speed internet (3 Mbps upload, 30 Mbps download).
• Quiet home workspace free of distractions.

Skills

Call Center Experience

Customer Service

Typing

Internet Access

Quiet Workspace

Job description

MTM Health is hiring a Customer Care Representative to be the frontline voice for our members, clients, and facilities. This remote Missouri position involves handling inbound calls and delivering compassionate, accurate information to improve member experiences.

The role requires strong communication, reliability, and the ability to manage 60–80 calls per day with attention to quality and pace. MTM Health supports growth and ongoing development within a diverse, inclusive environment.