Remote Customer Care & Case Processor

Vaco; Nashville (TN); Remote; USD 17,000 - 25,000; Full time

Job summary

Vaco by Highspring is seeking Remote Contact Center / Case Processing Representatives to support a large company's contact center. The role involves handling inbound calls or processing customer cases with high attention to detail, accuracy, and speed.

Training is available for transferable skills, and candidates should be able to manage a high-volume workload in a fast-paced environment. This 3–6 month contract offers DOE pay and fully remote work, with emphasis on customer service,

Qualifications

• Experience in contact center, call handling, case management, or high-volume processing preferred.
• Training available for transferable skills.
• Strong customer service and communication skills required.

Responsibilities

• Respond to inbound customer calls with professional, customer-focused support.
• Process and review customer cases with accuracy.
• Maintain accurate documentation and update records.
• Work in a fast-paced, high-volume environment while meeting quality standards.

Skills

Customer service

Call handling

Case processing

Attention to detail

Organizational skills

Problem solving

Job description

Vaco by Highspring is seeking Remote Contact Center / Case Processing Representatives to support a large company's contact center. The role involves handling inbound calls or processing customer cases with high attention to detail, accuracy, and speed.

Training is available for transferable skills, and candidates should be able to manage a high-volume workload in a fast-paced environment. This 3–6 month contract offers DOE pay and fully remote work, with emphasis on customer service,