Remote CSR & Intake Admin — Referrals & Records

Dane Street; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

Dane Street is seeking a Customer Service Representative Administrator to manage critical administrative duties in the customer service process. This role involves overseeing incoming referrals and ensuring client satisfaction through effective communication and teamwork.

The ideal candidate will have strong critical thinking abilities and a background in business, ideally within a healthcare or insurance environment.

Qualifications

• An Associate’s or Bachelor’s Degree is preferred.
• Business experience in a healthcare and/or insurance setting is preferred.
• Exceptional communication skills and critical thinking ability required.

Responsibilities

• Oversee the administrative duties related to the customer service process.
• Draft incoming referrals with necessary demographic information.
• Assist with intake, ensuring records and notifications are timely.

Skills

Exceptional communication skills

Critical thinking

Time management

Computer literacy

Typing skills

Education

Associate’s or Bachelor’s Degree

Job description

Dane Street is seeking a Customer Service Representative Administrator to manage critical administrative duties in the customer service process. This role involves overseeing incoming referrals and ensuring client satisfaction through effective communication and teamwork.

The ideal candidate will have strong critical thinking abilities and a background in business, ideally within a healthcare or insurance environment.