Remote Physician Advisory Case Specialist

Dane Street; United States; À distance; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Medical/dental/vision coverage

401k with company match

Remote workspace Apple equipment & a/1

Résumé du poste

Dane Street is seeking a Remote, full-time Customer Service Representative to manage intake, drafting, and scheduling for medical-claim cases. You will use the Dane Street system, AccessDS, and coordinate with physicians to assign cases according to guidelines and client requirements.

You will maintain timely communication with clients, monitor deadlines, and ensure proper documentation is provided for each case. A healthcare/insurance background helps, and a Associate degree is preferred.

Qualifications

• Present exceptional communication skills with a clear understanding of company business lines.
• Ability to apply critical thinking, manage time efficiently and meet deadlines.
• Computer literacy and typing skills are essential.
• Experience in healthcare or insurance settings is a plus.

Responsabilités

• Intake new cases and review/verify information and requests; draft cases in the Dane Street system, AccessDS.
• Work with clients to obtain missing information necessary for processing claims.
• Assign/schedule new cases to physicians based on location, reviewer availability and client requirements.
• Ensure assigned physicians have no conflicts of interest with the case.
• Monitor, process and track cases to meet deadlines.
• Update clients regularly on cases in progress and request needed documentation.

Connaissances

Communication skills

Critical thinking

Time management

Typing skills

Computer literacy

Formation

Associate degree preferred

Outils

AccessDS

Description du poste

Dane Street is seeking a Remote, full-time Customer Service Representative to manage intake, drafting, and scheduling for medical-claim cases. You will use the Dane Street system, AccessDS, and coordinate with physicians to assign cases according to guidelines and client requirements.

You will maintain timely communication with clients, monitor deadlines, and ensure proper documentation is provided for each case. A healthcare/insurance background helps, and a Associate degree is preferred.