Remote CSR: High-Volume Customer Care Pro

Boyd Group Services; United States; Remote; USD 20,000 - 28,000; Full time

Benefits offered by this job

Competitive Pay Plans

Medical, Prescription Drug, Dental & V

401(k) Retirement Plan with company

Employer Paid Short-Term Disability &

Paid Vacation & Holidays

Continuing Education Opportunities

Job summary

Gerber Collision & Glass is seeking a remote-based support specialist in the Chicagoland area to handle high-volume inbound and outbound calls, enter information, and assist customers with care and professionalism. You will follow company policies, use standard tools, and collaborate with a team to WOW customers and resolve issues.

The role requires a high school diploma or GED, strong communication, and the ability to multitask.

Qualifications

• Experience in a high volume inbound and outbound customer service call center with computer input during calls.
• Ability to multi-task in a fast paced environment.
• Attention to detail and strong attendance/punctuality.
• Excellent communication skills; oral, verbal, written and listening.

Skills

Call center

Customer service

Multitasking

Communication

Typing 40 wpm

Bilingual

Education

High School Diploma or GED

Tools

Excel

Web-based applications

Google Maps

Job description

Gerber Collision & Glass is seeking a remote-based support specialist in the Chicagoland area to handle high-volume inbound and outbound calls, enter information, and assist customers with care and professionalism. You will follow company policies, use standard tools, and collaborate with a team to WOW customers and resolve issues.

The role requires a high school diploma or GED, strong communication, and the ability to multitask.