Remote CSR – High-Volume Customer Support

Boyd Group Services; Alton (IL); Remote; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with company match

Paid time off

Education opportunities

Daily Pay option

Job summary

Gerber Collision & Glass is seeking a customer service professional for a remote position based in the Chicagoland area. The role emphasizes WOW customer service, attention to detail, and teamwork.

Ideal candidates have experience in a high-volume call center, strong communication skills, and proficiency with Excel and web-based tools. A High School Diploma or GED is required, with bilingual skills a plus.

Qualifications

• High volume inbound/outbound call center experience.
• Ability to multitask in a fast-paced environment.
• Excellent attendance and punctuality.
• Strong communication (oral, written, listening).
• Type at least 40 wpm and follow company policies.

Skills

Call center experience

Multitasking

Attention to detail

Excellent communication

Punctuality

Excel

Google Maps

Type 40 wpm

Bi-lingual a plus

Education

High School Diploma or GED

Tools

Excel

Web-based apps

Google Maps

Job description

Gerber Collision & Glass is seeking a customer service professional for a remote position based in the Chicagoland area. The role emphasizes WOW customer service, attention to detail, and teamwork.

Ideal candidates have experience in a high-volume call center, strong communication skills, and proficiency with Excel and web-based tools. A High School Diploma or GED is required, with bilingual skills a plus.