Remote CRO Manager: Data-Driven A/B Testing Lead

United States Digital Space LLC; United States; Remote; USD 69,000 - 80,000; Full time

Benefits offered by this job

Remote-first culture

Unlimited PTO

401(k) matching

Medical, Dental, Vision coverage

Job summary

The CRO Manager leads experimentation strategy across client websites, designing meaningful A/B and multivariate tests, and delivering data-driven recommendations to inform Experience Design and DX initiatives.

Reporting to the Director, Digital Experience, this role is client-facing, overseeing CRO roadmaps, test rollout, and ongoing reporting while collaborating with Experience Designers, TAMs, and Engineering to ensure tests align with business goals.

Qualifications

• 3–4+ years of experience in CRO, experimentation, or data-driven digital optimization.
• Experience designing tests for clients in the eCommerce space and/or CMS platforms.
• Hands-on experience with at least one major A/B testing platform (VWO, Convert.com, AB Tasty, Optimizely, Omniconvert).
• Strong proficiency with GA4 and Hotjar.
• Ability to write detailed testing requirements and acceptance criteria.
• Understanding of UX/UI principles and their impact on conversion.
• Strong analytical thinking and ability to draw insights from quantitative and qualitative data.
• Excellent client-facing communication and presentation skills.

Responsibilities

• Leading hypothesis development and designing test strategies for multiple clients.
• Creating structured CRO test plans, including objectives, KPIs, and success criteria.
• Managing client expectations around experimentation outcomes, including clearly communicating inconclusive or negative results and using learnings to inform future testing.
• Collaborating with Experience Design to shape UX/UI test variations.
• Writing clear and detailed test requirements for developers to implement.
• Using GA4, Hotjar, and experimentation platform data to uncover friction points.
• Setting up A/B and multivariate tests using platforms such as VWO, Convert.com, Optimizely, Omniconvert, or AB Tasty.
• Conducting QA of experiment setups, variations, tracking, and segmentation.
• Monitoring live tests and ensuring statistical validity of results.
• Interpreting experiment outcomes and generating insights, next steps, and rollout recommendations.
• Owning the CRO roadmap and prioritization in partnership with Experience Design and DX leadership.
• Preparing documentation for post‑test rollout and collaborating with TAM/Engineering for implementation.
• Presenting results, insights, and recommendations to clients.

Skills

CRO experience

Test design

GA4

Hotjar

A/B testing tools

UX/UI knowledge

Client-facing

Roadmap management

Measurable impact

Communication skills

Tools

VWO

Convert.com

AB Tasty

Optimizely

Omniconvert

Job description

The CRO Manager leads experimentation strategy across client websites, designing meaningful A/B and multivariate tests, and delivering data-driven recommendations to inform Experience Design and DX initiatives.

Reporting to the Director, Digital Experience, this role is client-facing, overseeing CRO roadmaps, test rollout, and ongoing reporting while collaborating with Experience Designers, TAMs, and Engineering to ensure tests align with business goals.