Remote CRO Coordinator: Optimize Digital Journeys

Hard Rock Digital; United States; Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Hybrid/Remote work options

Competitive pay

Flexible vacation

Startup culture

Job summary

Hard Rock Digital is seeking a Conversion Rate Optimization (CRO) Coordinator to support A/B testing and optimization across web and mobile experiences. You will work with Product, Data, Marketing, Analytics, Engineering, CRM, and Promo teams to identify opportunities that improve customer journeys and drive measurable business impact.

Ideal candidates have 1–2 years in analytics or CRO, strong data visualization skills, and familiarity with GA4, Adobe Analytics, Amplitude, Tableau, Power BI,

Qualifications

• 1–2 years of analytics, digital marketing analytics, BI, product analytics, CRO, or related field.
• Strong ability to interpret data and communicate actionable insights.
• Understanding of customer journey analysis and user behavior data.
• Familiarity with digital KPIs: conversion rate, funnel performance, CPA, LTV, retention, engagement.
• Experience creating data visualizations and reporting in GA4, Adobe Analytics, Amplitude, Tableau, Power BI, Excel.
• Experience with mobile measurement and attribution (SKAN, MMPs like AppsFlyer, Branch, Kochava, Adjust).
• Familiarity with ASO, App Store Connect, Google Play Console and keyword tools.
• Basic SQL knowledge or eagerness to learn.
• Attention to detail and strong organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication across teams.
• Passion for data-driven customer experiences.

Responsibilities

• Coordinate the execution of A/B testing and experimentation across web and mobile.
• Monitor experiment timelines, QA test launches, and provide status updates to stakeholders.
• Analyze customer behavior, funnels, experiment results, and campaign performance for opportunities.
• Build recurring reports and dashboards for test performance and conversion metrics.
• Coordinate ASO activities and performance reporting to support CRO.
• Partner with Product, CRM, Engineering, Martech, and Analytics for implementation.
• Validate tracking and experiment setup for accurate measurement.
• Document hypotheses, learnings, and best practices to grow knowledge.
• Prioritize CRO testing roadmap using insights, goals, and data.
• Identify friction points in the customer journey and suggest improvements.
• Stay updated on CRO methods and analytics tools.
• Coordinate landing pages and promo experiences to align with campaigns.
• Monitor conversion metrics and flag trends or opportunities.

Skills

Analytical skills

Data storytelling

Cross-functional collaboration

SQL basics

Attention to detail

Project coordination

Tools

GA4

Adobe Analytics

Amplitude

Tableau

Power BI

Excel

Job description

Hard Rock Digital is seeking a Conversion Rate Optimization (CRO) Coordinator to support A/B testing and optimization across web and mobile experiences. You will work with Product, Data, Marketing, Analytics, Engineering, CRM, and Promo teams to identify opportunities that improve customer journeys and drive measurable business impact.

Ideal candidates have 1–2 years in analytics or CRO, strong data visualization skills, and familiarity with GA4, Adobe Analytics, Amplitude, Tableau, Power BI,