Remote CRM Lifecycle Growth Lead

Remote Worker LTD.

United States

Remote

USD 90,000 - 120,000

Full time

12 days ago
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Benefits offered by this job

Remote-first
Salary 'competitive'
Wellness/fitness perks

Job summary

Pion is hiring a CRM Manager to own the core lifecycle journeys from onboarding through re-engagement, balancing frequency and commercial priorities. You will plan campaign sends and work with cross-functional teams on content, calendar and social opportunities.

Bring 5+ years in CRM/lifecycle marketing, strong segmentation and automation skills, plus experience with Iterable, Braze, Salesforce Marketing Cloud or Klaviyo. Remote-first environment with focus on growth and inclusion.

Qualifications

  • Five or more years hands-on across the full CRM and lifecycle marketing discipline.
  • Experience with ESP/marketing automation platforms and campaign journeys.
  • Strong grasp of segmentation, triggers and automation logic.

Responsibilities

  • Own and evolve core lifecycle journeys from onboarding to re-engagement.
  • Plan and execute campaign sends balancing frequency and priorities.
  • Collaborate on content, calendar and social opportunities.
  • Own testing roadmap: subject lines, send times, journey logic.
  • Use performance data to diagnose issues and propose fixes.
  • Brief and direct internal resources to extend capacity and build buy-in.

Skills

CRM & lifecycle
Marketing automation
Segmentation
Data-driven decisions
Onboarding optimization
Cross‑functional collaboration
Personalisation
Incrementality concepts

Tools

Iterable
Braze
Salesforce MC
Klaviyo

Job description

Pion is hiring a CRM Manager to own the core lifecycle journeys from onboarding through re-engagement, balancing frequency and commercial priorities. You will plan campaign sends and work with cross-functional teams on content, calendar and social opportunities.

Bring 5+ years in CRM/lifecycle marketing, strong segmentation and automation skills, plus experience with Iterable, Braze, Salesforce Marketing Cloud or Klaviyo. Remote-first environment with focus on growth and inclusion.

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