Remote Crisis Counselor for LGBTQ+ Youth - Full Time

The Trevor Project; Hydaburg (AK); À distance; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Comprehensive health coverage

403(b) retirement plan with employer 3

Generous paid time off

Employee Assistance Program (EAP)

Remote work flexibility with home/tech

Internet reimbursement

Résumé du poste

The Trevor Project is seeking a Crisis Worker to support LGBTQ+ youth through TrevorText, TrevorChat, TrevorLifeline, and 988 services. This remote role spans the continental US, Alaska, and Hawaii, reporting to the Team Lead.

You will handle crisis conversations independently while performing essential administrative tasks to maintain high-quality support. Qualifications include English proficiency, a relevant degree or crisis care experience, and a private work environment with reliable

Qualifications

• Proficiency in spoken and written English with strong communication and active listening skills.
• Bachelor’s degree in social work, counseling, psychology or related field OR 2+ years in crisis care.
• Quiet private work environment with reliable internet

Responsabilités

• Provide suicide prevention and crisis intervention counseling via text, chat, and calls.
• Meet performance measures for handle time and utilization.
• Follow protocols, take time off guidelines, and work with a team of Crisis Counselors.
• Build trust and provide a safe space for youth to discuss sexuality and mental health.
• Collaborate with leadership and adapt to shifting priorities and timelines.

Connaissances

Active listening

English proficiency

Crisis care experience

Formation

Bachelor’s degree in social work or related field

2+ years crisis care experience

Description du poste

The Trevor Project is seeking a Crisis Worker to support LGBTQ+ youth through TrevorText, TrevorChat, TrevorLifeline, and 988 services. This remote role spans the continental US, Alaska, and Hawaii, reporting to the Team Lead.

You will handle crisis conversations independently while performing essential administrative tasks to maintain high-quality support. Qualifications include English proficiency, a relevant degree or crisis care experience, and a private work environment with reliable