Remote Credential & Onboarding Coordinator

Aston Carter; Kirkland (WA); Remote; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Paid time off

Job summary

Aston Carter is seeking an Administrative Coordinator to manage the end-to-end credential process for business guests in a fully remote environment. The role focuses on onboarding, offboarding, access, and device coordination while handling high-volume, task-oriented work with discretion and reliability.

You will serve as the main point of contact for stakeholders, coordinate cross-functional activities, and use Outlook, Teams, Excel, and PowerPoint to report and track delivery.

Qualifications

• 2+ years of administrative or business support experience.
• Excellent written and verbal communication; ability to coordinate with multiple stakeholders.
• Proficient with Microsoft 365 apps (Outlook, Teams, Excel, PowerPoint).

Responsibilities

• Serve as the main point of contact for business guest questions and inquiries.
• Act as the primary contact and support resource for stakeholders including client managers and internal partners.
• Manage incoming requests, triage inbox messages, and respond promptly and professionally.
• Track and maintain an up-to-date list of business guests including status and credentials.
• Coordinate end-to-end credential process including onboarding, offboarding, renewals and end dates.
• Assist onboarding with access issues, IT problems and credential setup needs.
• Handle offboarding activities, ensuring credentials updated or removed.
• Request devices and manage device returns for engagements.
• Maintain records for device requests, returns and related access or credential activities.
• Provide ongoing support for basic business guest management needs.
• Support additional supplier or stakeholder credential management when required.
• Handle ad-hoc credential, access and information tracking requests.
• Facilitate cross-functional communication and alignment across teams.

Skills

Admin support

Strong communication

Microsoft 365

Cross-functional

Project coordination

Discretion

Remote work

Organizational skills

Tools

Outlook

Teams

Excel

PowerPoint

Job description

Aston Carter is seeking an Administrative Coordinator to manage the end-to-end credential process for business guests in a fully remote environment. The role focuses on onboarding, offboarding, access, and device coordination while handling high-volume, task-oriented work with discretion and reliability.

You will serve as the main point of contact for stakeholders, coordinate cross-functional activities, and use Outlook, Teams, Excel, and PowerPoint to report and track delivery.